Albert O. Hirschman’s Exit, Voice, and Loyalty model (1970) is a framework for understanding how individuals respond to dissatisfaction within organizations, firms, or states. It explains three main options available when members or customers perceive a decline in quality, performance, or satisfaction: 1. Exit • Individuals leave the organization, stop… Tim Bouma Dec 9, 2024, 10:30 AM
When we travelled in Vietnam and visited the French Villa in Ba Na Hills (photo below), I realized that building architecture is little more than a spiritual ruse. If you want to get a feeling for the spiritual essence of Notre Dame (at a scale suited for Instagram photos), this… Tim Bouma Dec 8, 2024, 11:22 AM
